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Observe.AI - Company Overview, Founder, CEO, Funding & Investment Details

Complete information about Observe.AI including founder details, CEO information, total funding raised, headquarters location, team size, and recent investment rounds.

Observe.AI company logo

The AI platform for contact centers

Observe.AI is transforming customer service with AI agents that speak, think, and act like human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction.

HeadquartersSan Francisco Bay Area, United States
Team size401-500
Founded2017

What is Observe.AI? - Company Overview & Details

Observe.AI is Observe.AI is transforming customer service with AI agents that speak, think, and act like human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. Founded in 2017, the company is headquartered in San Francisco Bay Area, United States.

Who Founded Observe.AI?

Observe.AI was founded by Swapnil Jain, Akash Singh, Sharath Keshava.

Who are the Key Executives at Observe.AI? - Leadership Team

Observe.AI is led by experienced executives in key positions:

Chief Executive Officer (CEO) of Observe.AI

Swapnil JainCEO

Chief Technology Officer (CTO) of Observe.AI

CTO

About Swapnil Jain - CEO of Observe.AI

Swapnil Jain serves as the Chief Executive Officer of Observe.AI, leading the company's strategic vision and operations. Connect with them on LinkedIn for professional insights.

Observe.AI Company Details & Key Information

Where is Observe.AI located?

Observe.AI is headquartered in San Francisco Bay Area, United States.

How many employees does Observe.AI have?

Observe.AI has 401-500 employees.

When was Observe.AI founded?

Observe.AI was founded in 2017.

Observe.AI Official Website

How much funding has Observe.AI raised?

Observe.AI has raised $214 million across 6 funding rounds. The most recent funding was completed on 2022-04-17.

Funding Overview

Observe.AI has raised a total of $214 million across multiple funding rounds, with the latest being $125 million led by SoftBank Vision Fund 2.

$214 million
Total Funding Raised
6
Funding Rounds
2022-04-17
Latest Round

Observe.AI Funding History

Series C
2022-04-17
$125 million
Series B
2020-09-11
$54 million

Who are the key investors in Observe.AI?

Observe.AI is backed by 4 key investors including SoftBank Vision Fund, Zoom Video Communications, Menlo Ventures. These investors focus on Venture Capital, Technology, Communication sectors.

Observe.AI Investor Overview

4
Key Investors
3
Focus Areas
4
Notable Investments

Complete List of Observe.AI Investors

SoftBank Vision Fund

Investment Focus
Venture Capital
Technology
Notable Portfolio Companies
Observe.AI

Zoom Video Communications

Video conferencing platform.

Investment Focus
Technology
Communication
Notable Portfolio Companies
Observe.AI

Menlo Ventures

Venture capital firm specializing in digital media.

Investment Focus
Venture Capital
Technology
Notable Portfolio Companies
Observe.AI

Nexus Venture Partners

Investment Focus
Venture Capital
Technology
Notable Portfolio Companies
Observe.AI

What sectors do Observe.AI investors focus on?

The investors backing Observe.AI primarily focus on Venture Capital, Technology, Communication sectors.

Venture Capital
Technology
Communication

Featured Investor: SoftBank Vision Fund

SoftBank Vision Fund

Notable Investments: Observe.AI

What are Observe.AI's future plans?

Observe.AI Observe.AI aims to enhance its AI capabilities and expand its customer base.

Observe.AI Strategic Outlook

Strategic Focus
Defined
2
Key Challenges
2
Growth Opportunities

What challenges does Observe.AI face?

Observe.AI has identified 2 key challenges that need to be addressed for continued growth and success.

Key Challenges for Observe.AI

1

Maintaining the pace of innovation in a competitive landscape

2

Integrating AI smoothly into existing workflows

What opportunities does Observe.AI have?

Observe.AI has identified 2 key opportunities for growth and market expansion.

Growth Opportunities for Observe.AI

1

Expanding AI solutions to new industries

2

Leveraging partnerships for broader market reach

Observe.AI Strategic Position Summary

Key Focus Areas

Observe.AI is addressing 2 strategic challenges to strengthen its market position.

Growth Potential

The company has identified 2 key opportunities for expansion and growth.

What are the latest news about Observe.AI?

Observe.AI has 2 recent news updates covering key business developments and market activities.

Observe.AI News Overview

2
Recent Articles
Active
Media Coverage
2025-03-26
Latest Update

What is Observe.AI in the news for?

Observe.AI is currently featured in news for Observe.AI, Inc launches VoiceAI agents to automate customer call centers. and other significant business developments.

Recent News Articles About Observe.AI

Article 1
2025-03-26

Observe.AI, Inc launches VoiceAI agents to automate customer call centers.

Observe.AI has launched VoiceAI agents to automate customer call centers with realistic, humanlike voices that don't interrupt.

venturebeat.com
Read News
Article 2
2025-03-27

Observe.AI, Inc launches VoiceAI agents.

Observe.AI unveils VoiceAI agents designed to automate a range of customer interactions within contact centers.

martech360.com
Read News

Observe.AI FAQ - Frequently Asked Questions About Founder, CEO, Funding & Company Details

Find answers to the most common questions about Observe.AI including information about founders, CEO, funding history, investors, headquarters location, and company details. 18 frequently asked questions covering key information about the company.

Observe.AI Questions & Answers - Company Information

Q1

What is Observe.AI?

Observe.AI is transforming customer service with AI agents that speak, think, and act like human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction.

Q2

Who founded Observe.AI?

Observe.AI was founded by Swapnil Jain, Akash Singh, Sharath Keshava.

Q3

Who is the CEO of Observe.AI?

The CEO of Observe.AI is Swapnil Jain. You can find more information about them on their LinkedIn profile.

Q4

How much funding has Observe.AI raised?

Observe.AI has raised a total of $$214 million across 6 funding rounds. The most recent funding was completed on 2022-04-17.

Q5

Who are the investors in Observe.AI?

Observe.AI's key investors include SoftBank Vision Fund, Zoom Video Communications, Menlo Ventures, Nexus Venture Partners.

Q6

Where is Observe.AI headquartered?

Observe.AI is headquartered in San Francisco Bay Area, United States.

Q7

When was Observe.AI founded?

Observe.AI was founded in 2017.

Q8

How many employees does Observe.AI have?

Observe.AI has 401-500 employees.

Q9

What is Observe.AI's official website?

You can visit Observe.AI's official website at https://observe.ai.

Q10

What was Observe.AI's latest funding round?

Observe.AI's latest funding round was a Series C round of $$125 million completed on 2022-04-17.

Q11

Who is founder?

Swapnil Jain

Q12

What does the company do?

Observe.AI is transforming customer service with AI agents that automate routine customer calls and workflows.

Q13

How much funding?

$214 million

Q14

Latest funding date?

2022-04-17

Q15

Who are the investors?

SoftBank Vision Fund Zoom Video Communications Menlo Ventures Nexus Venture Partners

Q16

What are the challenges?

Maintaining the pace of innovation in a competitive landscape Integrating AI smoothly into existing workflows

Q17

What are the opportunities?

Expanding AI solutions to new industries Leveraging partnerships for broader market reach

Q18

Latest news?

Observe.AI has launched VoiceAI agents to automate customer call centers with realistic, humanlike voices that don't interrupt. Observe.AI unveils VoiceAI agents designed to automate a range of customer interactions within contact centers.

More Information About Observe.AI

For additional details about Observe.AI, including the latest news, funding updates, and company developments, explore our comprehensive company database. Find information about startup funding, company valuations, executive leadership, and business intelligence data.