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Intercom - Company Overview, Founder, CEO, Funding & Investment Details

Complete information about Intercom including founder details, CEO information, total funding raised, headquarters location, team size, and recent investment rounds.

Intercom company logo

There's a new way to do customer service.

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.

HeadquartersSan Francisco, United States
Team size1001-5000
Founded2011

What is Intercom? - Company Overview & Details

Intercom is Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Founded in 2011, the company is headquartered in San Francisco, United States.

Who Founded Intercom?

Intercom was founded by Eoghan McCabe, Des Traynor, Ciaran Lee, David Barrett.

Who are the Key Executives at Intercom? - Leadership Team

Intercom is led by experienced executives in key positions:

Intercom Company Details & Key Information

Where is Intercom located?

Intercom is headquartered in San Francisco, United States.

How many employees does Intercom have?

Intercom has 1001-5000 employees.

When was Intercom founded?

Intercom was founded in 2011.

How much funding has Intercom raised?

Intercom has raised $241 Million across 9 funding rounds. The most recent funding was completed on 2018-04-07.

Funding Overview

Intercom has raised a total of at least $241 million from various investors, indicating strong backing for its customer communication platform.

$241 Million
Total Funding Raised
9
Funding Rounds
2018-04-07
Latest Round

Intercom Funding History

Series D
2018-04-27
$125 Million$1.3 Billion valuation
Series A
2011-01-01
$1 Million

Who are the key investors in Intercom?

Intercom is backed by 3 key investors including Kleiner Perkins, Bessemer Venture Partners, Social Capital. These investors focus on Technology, Software, Healthcare sectors.

Intercom Investor Overview

3
Key Investors
3
Focus Areas
7
Notable Investments

Complete List of Intercom Investors

Kleiner Perkins

Leading venture capital firm with a focus on early-stage technology investments.

Investment Focus
Technology
Software
Notable Portfolio Companies
Amazon
Google
Slack

Bessemer Venture Partners

Global venture capital firm that invests in technology and healthcare.

Investment Focus
Technology
Healthcare
Notable Portfolio Companies
LinkedIn
Shopify

Social Capital

Investment firm focused on fostering social and financial returns.

Investment Focus
Technology
Healthcare
Notable Portfolio Companies
Slack
SurveyMonkey

What sectors do Intercom investors focus on?

The investors backing Intercom primarily focus on Technology, Software, Healthcare sectors.

Technology
Software
Healthcare

Featured Investor: Kleiner Perkins

Kleiner Perkins

Leading venture capital firm with a focus on early-stage technology investments.

Notable Investments: Amazon, Google, Slack

What are Intercom's future plans?

Intercom To continue to innovate and expand product offerings while improving customer engagement.

Intercom Strategic Outlook

Strategic Focus
Defined
2
Key Challenges
2
Growth Opportunities

What challenges does Intercom face?

Intercom has identified 2 key challenges that need to be addressed for continued growth and success.

Key Challenges for Intercom

1

Increasing competition in the customer service technology space

2

Maintaining customer satisfaction amidst rapid development

What opportunities does Intercom have?

Intercom has identified 2 key opportunities for growth and market expansion.

Growth Opportunities for Intercom

1

Expansion into new markets

2

Enhancing AI capabilities to improve service efficiency

Intercom Strategic Position Summary

Key Focus Areas

Intercom is addressing 2 strategic challenges to strengthen its market position.

Growth Potential

The company has identified 2 key opportunities for expansion and growth.

What are the latest news about Intercom?

Intercom has 2 recent news updates covering key business developments and market activities.

Intercom News Overview

2
Recent Articles
Active
Media Coverage
2025-05-31
Latest Update

What is Intercom in the news for?

Intercom is currently featured in news for Intercom launches Mobile SDK. and other significant business developments.

Recent News Articles About Intercom

Article 1
2025-05-31

Intercom launches Mobile SDK.

Intercom has rolled out the Mobile SDK to embed customer messaging into native apps, enhancing user engagement.

userpilot.com
Read News
Article 2
2025-05-16

FundedNext Ltd partnered with Intercom on May 16th '24.

Intercom teams collaborated with FundedNext to enhance their AI capabilities for customer service.

manilatimes.net
Read News

Intercom FAQ - Frequently Asked Questions About Founder, CEO, Funding & Company Details

Find answers to the most common questions about Intercom including information about founders, CEO, funding history, investors, headquarters location, and company details. 15 frequently asked questions covering key information about the company.

Intercom Questions & Answers - Company Information

Q1

What is Intercom?

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.

Q2

Who founded Intercom?

Intercom was founded by Eoghan McCabe, Des Traynor, Ciaran Lee, David Barrett.

Q3

How much funding has Intercom raised?

Intercom has raised a total of $$241 Million across 9 funding rounds. The most recent funding was completed on 2018-04-07.

Q4

Who are the investors in Intercom?

Intercom's key investors include Kleiner Perkins, Bessemer Venture Partners, Social Capital.

Q5

Where is Intercom headquartered?

Intercom is headquartered in San Francisco, United States.

Q6

When was Intercom founded?

Intercom was founded in 2011.

Q7

How many employees does Intercom have?

Intercom has 1001-5000 employees.

Q8

What was Intercom's latest funding round?

Intercom's latest funding round was a Series D round of $$125 Million completed on 2018-04-27.

Q9

What does the company do?

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.

Q10

How much funding?

$241 Million

Q11

Latest funding date?

2018-04-07

Q12

Who are the investors?

Kleiner Perkins Bessemer Venture Partners Social Capital

Q13

What are the challenges?

Increasing competition in the customer service technology space Maintaining customer satisfaction amidst rapid development

Q14

What are the opportunities?

Expansion into new markets Enhancing AI capabilities to improve service efficiency

Q15

Latest news?

Intercom has rolled out the Mobile SDK to embed customer messaging into native apps, enhancing user engagement. Intercom teams collaborated with FundedNext to enhance their AI capabilities for customer service.

More Information About Intercom

For additional details about Intercom, including the latest news, funding updates, and company developments, explore our comprehensive company database. Find information about startup funding, company valuations, executive leadership, and business intelligence data.