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Freshworks - Company Overview, Founder, CEO, Funding & Investment Details

Complete information about Freshworks including founder details, CEO information, total funding raised, headquarters location, team size, and recent investment rounds.

Freshworks company logo

Providing people-first AI service software to deliver exceptional customer and employee experiences.

Freshworks Inc. builds uncomplicated service software that delivers exceptional customer and employee experiences, enabling organizations of all sizes to increase efficiency and engagement.

HeadquartersSan Mateo, California, United States
Team size1001-5000
Founded2010

What is Freshworks? - Company Overview & Details

Freshworks is Freshworks Inc. builds uncomplicated service software that delivers exceptional customer and employee experiences, enabling organizations of all sizes to increase efficiency and engagement. Founded in 2010, the company is headquartered in San Mateo, California, United States.

Who Founded Freshworks?

Freshworks was founded by Girish Mathrubootham.

Who are the Key Executives at Freshworks? - Leadership Team

Freshworks is led by experienced executives in key positions:

Chief Executive Officer (CEO) of Freshworks

Dennis WoodsideCEO

Chief Technology Officer (CTO) of Freshworks

Murali SwaminathanCTO

About Dennis Woodside - CEO of Freshworks

Dennis Woodside serves as the Chief Executive Officer of Freshworks, leading the company's strategic vision and operations. Connect with them on LinkedIn for professional insights.

Freshworks Company Details & Key Information

Where is Freshworks located?

Freshworks is headquartered in San Mateo, California, United States.

How many employees does Freshworks have?

Freshworks has 1001-5000 employees.

When was Freshworks founded?

Freshworks was founded in 2010.

Freshworks Official Website

How much funding has Freshworks raised?

Freshworks has raised $1.03 Billion across 9 funding rounds. The most recent funding was completed on 2020-02-01.

Funding Overview

Freshworks raised significant funds during various rounds, including its IPO, to support its growth and product development efforts.

$1.03 Billion
Total Funding Raised
9
Funding Rounds
2020-02-01
Latest Round

Freshworks Funding History

IPO
2021-09-22
$1.03 BillionOver $12 Billion valuation
Secondary market
2020-02-01
$85 Million

Who are the key investors in Freshworks?

Freshworks is backed by 2 key investors including WestBridge Capital, Steadview Capital. These investors focus on SaaS, Venture Capital sectors.

Freshworks Investor Overview

2
Key Investors
2
Focus Areas
2
Notable Investments

Complete List of Freshworks Investors

WestBridge Capital

An investment firm that provides funding to various companies including Freshworks.

Investment Focus
SaaS
Notable Portfolio Companies
Freshworks

Steadview Capital

Investment Focus
Venture Capital
Notable Portfolio Companies
Freshworks

What sectors do Freshworks investors focus on?

The investors backing Freshworks primarily focus on SaaS, Venture Capital sectors.

SaaS
Venture Capital

Featured Investor: WestBridge Capital

WestBridge Capital

An investment firm that provides funding to various companies including Freshworks.

Notable Investments: Freshworks

What are Freshworks's future plans?

Freshworks Freshworks aims to continue its growth trajectory by enhancing product features, especially in AI solutions.

Freshworks Strategic Outlook

Strategic Focus
Defined
2
Key Challenges
2
Growth Opportunities

What challenges does Freshworks face?

Freshworks has identified 2 key challenges that need to be addressed for continued growth and success.

Key Challenges for Freshworks

1

Increasing competition in the SaaS space

2

Maintaining customer satisfaction amidst rapid growth

What opportunities does Freshworks have?

Freshworks has identified 2 key opportunities for growth and market expansion.

Growth Opportunities for Freshworks

1

Expansion in emerging markets

2

Leveraging AI to enhance service offerings

Freshworks Strategic Position Summary

Key Focus Areas

Freshworks is addressing 2 strategic challenges to strengthen its market position.

Growth Potential

The company has identified 2 key opportunities for expansion and growth.

What are the latest news about Freshworks?

Freshworks has 2 recent news updates covering key business developments and market activities.

Freshworks News Overview

2
Recent Articles
Active
Media Coverage
2025-05-23
Latest Update

What is Freshworks in the news for?

Freshworks is currently featured in news for Freshworks Inc. recognized as Emerging Leader in AI Knowledge Management. and other significant business developments.

Recent News Articles About Freshworks

Article 1
2025-05-23

Freshworks Inc. recognized as Emerging Leader in AI Knowledge Management.

Freshworks has been recognised as an Emerging Leader in AI Knowledge Management, highlighting its commitment to innovation in IT service management.

itsmconnect.com
Read News
Article 2
2025-05-19

Freshworks Inc. attends event ITSM Connect, Itsmconnect.

Freshworks reported impressive revenue growth in Q1 2025, reaching $196.3 million, driven by innovation and customer-centric strategies.

itsmconnect.com
Read News

Freshworks FAQ - Frequently Asked Questions About Founder, CEO, Funding & Company Details

Find answers to the most common questions about Freshworks including information about founders, CEO, funding history, investors, headquarters location, and company details. 19 frequently asked questions covering key information about the company.

Freshworks Questions & Answers - Company Information

Q1

What is Freshworks?

Freshworks Inc. builds uncomplicated service software that delivers exceptional customer and employee experiences, enabling organizations of all sizes to increase efficiency and engagement.

Q2

Who founded Freshworks?

Freshworks was founded by Girish Mathrubootham.

Q3

Who is the CEO of Freshworks?

The CEO of Freshworks is Dennis Woodside. You can find more information about them on their LinkedIn profile.

Q4

How much funding has Freshworks raised?

Freshworks has raised a total of $$1.03 Billion across 9 funding rounds. The most recent funding was completed on 2020-02-01.

Q5

Who are the investors in Freshworks?

Freshworks's key investors include WestBridge Capital, Steadview Capital.

Q6

Where is Freshworks headquartered?

Freshworks is headquartered in San Mateo, California, United States.

Q7

When was Freshworks founded?

Freshworks was founded in 2010.

Q8

How many employees does Freshworks have?

Freshworks has 1001-5000 employees.

Q9

What is Freshworks's official website?

You can visit Freshworks's official website at https://www.freshworks.com/?tactic_id=6909181&utm_source=social&utm_medium=linkedin&utm_campaign=aboutpage&utm_term=organic.

Q10

What was Freshworks's latest funding round?

Freshworks's latest funding round was a IPO round of $$1.03 Billion completed on 2021-09-22.

Q11

Who is founder?

Dennis Woodside

Q12

Who is cto?

Murali Swaminathan

Q13

What does the company do?

Freshworks provides people-first AI service software to deliver exceptional customer and employee experiences.

Q14

How much funding?

$1.03 Billion

Q15

Latest funding date?

2020-02-01

Q16

Who are the investors?

WestBridge Capital Steadview Capital

Q17

What are the challenges?

Increasing competition in the SaaS space Maintaining customer satisfaction amidst rapid growth

Q18

What are the opportunities?

Expansion in emerging markets Leveraging AI to enhance service offerings

Q19

Latest news?

Freshworks has been recognised as an Emerging Leader in AI Knowledge Management, highlighting its commitment to innovation in IT service management. Freshworks reported impressive revenue growth in Q1 2025, reaching $196.3 million, driven by innovation and customer-centric strategies.

More Information About Freshworks

For additional details about Freshworks, including the latest news, funding updates, and company developments, explore our comprehensive company database. Find information about startup funding, company valuations, executive leadership, and business intelligence data.