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Directly - Company Overview, Founder, CEO, Funding & Investment Details

Complete information about Directly including founder details, CEO information, total funding raised, headquarters location, team size, and recent investment rounds.

Directly company logo

Redefine your customer service strategy with cutting-edge AI and on-demand solutions for the modern enterprise.

Directly is a pioneer in customer service for many of the world’s leading brands, focusing on AI-powered solutions to enhance customer experiences.

HeadquartersSan Francisco, United States
Team size351-500
Founded2011

What is Directly? - Company Overview & Details

Directly is Directly is a pioneer in customer service for many of the world’s leading brands, focusing on AI-powered solutions to enhance customer experiences. Founded in 2011, the company is headquartered in San Francisco, United States.

Who are the Key Executives at Directly? - Leadership Team

Directly is led by experienced executives in key positions:

Directly Company Details & Key Information

Where is Directly located?

Directly is headquartered in San Francisco, United States.

How many employees does Directly have?

Directly has 351-500 employees.

When was Directly founded?

Directly was founded in 2011.

How much funding has Directly raised?

Directly has raised $11,000,000 across 1 funding rounds. The most recent funding was completed on 2020-06-20.

Funding Overview

Directly has raised a total of $11 million in funding to enhance its customer service solutions.

$11,000,000
Total Funding Raised
1
Funding Rounds
2020-06-20
Latest Round

Directly Funding History

Series unknown
2020-06-20
$11,000,000

Who are the key investors in Directly?

Directly is backed by 7 key investors including Microsoft’s M12 Ventures, Samsung NEXT, True Ventures. These investors focus on AI, Customer Experience, Technology sectors.

Directly Investor Overview

7
Key Investors
5
Focus Areas
3
Notable Investments

Complete List of Directly Investors

Microsoft’s M12 Ventures

Microsoft’s venture fund focusing on enterprise software and technology.

Investment Focus
AI
Customer Experience
Technology
Notable Portfolio Companies
Airbnb
Microsoft
Samsung

Samsung NEXT

Samsung's innovation and investment arm for next-generation technologies.

Investment Focus
Technology
Customer Experience

True Ventures

A venture capital firm focusing on early-stage investments.

Investment Focus
Technology
Consumer Services

Costanoa Ventures

A venture capital firm that invests in early-stage technology companies.

Investment Focus
Technology
Software

Industry Ventures

Provides equity and growth capital to technology companies.

Investment Focus
Technology

Triangle Peak Partners

Investment firm focusing on technology and growth equity.

Investment Focus
Technology

Northgate Capital

Focuses on growth equity investments in technology.

Investment Focus
Technology

What sectors do Directly investors focus on?

The investors backing Directly primarily focus on AI, Customer Experience, Technology, Consumer Services, Software sectors.

AI
Customer Experience
Technology
Consumer Services
Software

Featured Investor: Microsoft’s M12 Ventures

Microsoft’s M12 Ventures

Microsoft’s venture fund focusing on enterprise software and technology.

Notable Investments: Airbnb, Microsoft, Samsung

What are Directly's future plans?

Directly Directly aims to continue enhancing its AI-powered solutions and expanding its market reach.

Directly Strategic Outlook

Strategic Focus
Defined
0
Key Challenges
2
Growth Opportunities

What opportunities does Directly have?

Directly has identified 2 key opportunities for growth and market expansion.

Growth Opportunities for Directly

1

Expansion into new markets

2

Incorporation of advanced technologies

Directly Strategic Position Summary

Growth Potential

The company has identified 2 key opportunities for expansion and growth.

What are the latest news about Directly?

Directly has 2 recent news updates covering key business developments and market activities.

Directly News Overview

2
Recent Articles
Active
Media Coverage
2023-10-01
Latest Update

What is Directly in the news for?

Directly is currently featured in news for Movate Technologies Services Limited acquired Directly, Inc. on Oct 3rd '22. and other significant business developments.

Recent News Articles About Directly

Article 1
2023-10-01

Movate Technologies Services Limited acquired Directly, Inc. on Oct 3rd '22.

Movate acquired Directly, enhancing its portfolio with an AI-powered services platform.

prnewswire.com
Read News
Article 2
2022-03-17

Directly, Inc. sold assets to Csscorp on Mar 17th '22.

CSS Corp announced the acquisition of Directly's OnDemand business, enhancing customer experience services.

prnewswire.com
Read News

Directly FAQ - Frequently Asked Questions About Founder, CEO, Funding & Company Details

Find answers to the most common questions about Directly including information about founders, CEO, funding history, investors, headquarters location, and company details. 13 frequently asked questions covering key information about the company.

Directly Questions & Answers - Company Information

Q1

What is Directly?

Directly is a pioneer in customer service for many of the world’s leading brands, focusing on AI-powered solutions to enhance customer experiences.

Q2

How much funding has Directly raised?

Directly has raised a total of $$11,000,000 across 1 funding rounds. The most recent funding was completed on 2020-06-20.

Q3

Who are the investors in Directly?

Directly's key investors include Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, Northgate Capital.

Q4

Where is Directly headquartered?

Directly is headquartered in San Francisco, United States.

Q5

When was Directly founded?

Directly was founded in 2011.

Q6

How many employees does Directly have?

Directly has 351-500 employees.

Q7

What was Directly's latest funding round?

Directly's latest funding round was a Series unknown round of $$11,000,000 completed on 2020-06-20.

Q8

What does the company do?

Directly is a pioneer in customer service for many of the world’s leading brands, focusing on AI-powered solutions to enhance customer experiences.

Q9

How much funding?

$11,000,000

Q10

Latest funding date?

2020-06-20

Q11

Who are the investors?

Microsoft’s M12 Ventures Samsung NEXT True Ventures Costanoa Ventures Industry Ventures Triangle Peak Partners Northgate Capital

Q12

What are the opportunities?

Expansion into new markets Incorporation of advanced technologies

Q13

Latest news?

Movate acquired Directly, enhancing its portfolio with an AI-powered services platform. CSS Corp announced the acquisition of Directly's OnDemand business, enhancing customer experience services.

More Information About Directly

For additional details about Directly, including the latest news, funding updates, and company developments, explore our comprehensive company database. Find information about startup funding, company valuations, executive leadership, and business intelligence data.